Shipping time varies depending on where you live. In principle, shipments should be delivered within 5 working days in Austria and within 8 working days abroad from dispatch.

We ship all orders as quickly as possible and with a tracking number so you can track the status of your delivery.

We generally offer a return policy of 14 days. Please note, however, that we cannot take back hygiene items or personalized products. You can find information under “Return Policy & Cancellation Policy”.

For easy personalization, just look for the line with "Text" on the product page. On the symbol image you can see what exactly can be adjusted for this product. (e.g. for names - simply enter the desired name in the text line.)

If you have any other special customizations in mind, let us know what you have in mind before ordering . We're here to make sure your product turns out exactly how you imagine it! Simply contact us and we will be happy to take the time to discuss your ideas.

We are a purely online shop and unfortunately do not have a physical store that you can visit. This means that you cannot smell our scents on site beforehand.

But don't worry: For anyone who is undecided, we offer fragrance sample boxes at an introductory price. Order one in your desired size and you will receive a selection of scents that interest you directly to your home. Then you can decide at your leisure which scent will be your new favorite.

And for those who want to meet us in person: We are happy to be at events or offer showrooms. You can find all the insider information on our social media pages. So, go ahead and follow us – it’s worth it!